(555) 100-0003
5:31
Dec 3, 2025 7:16 PM
Lisa
Rep: Hi, this is Tom from Follow My Lead Pest Control. I'm calling to follow up on the quote we sent for your ant problem. Customer: Yeah, I got the quote. It's a bit more than I was expecting to pay. Rep: I understand budget is always a consideration. Can I ask what you were hoping to spend? Customer: Well, I saw some companies advertising $49 for pest control online. Rep: I appreciate you sharing that. Those $49 services are typically one-time spray treatments that don't include any follow-up or guarantee. Our service is comprehensive - we treat both interior and exterior, we come back for free if you see any pests between treatments, and we guarantee our work for a full year. Customer: I get that, but $149 every three months is still $600 a year. Rep: That's true, and I want to make sure you're getting value. Let me ask - how much have you spent on DIY products from the hardware store over the past year? Customer: Probably $30-40 every couple months when the ants come back. Rep: So you're already spending around $200 a year and still dealing with the problem. Our service would be $596 annually, but you'd never have to think about pests again. Plus, we can start with a one-time treatment at $99 if you want to try us out first. Customer: Hmm, I don't know. Let me think about it and get back to you. Rep: Of course! I'll send you some information about our satisfaction guarantee and customer reviews. Can I follow up with you next week? Customer: Sure, that's fine.
Suggested Disposition
Sentiment Score
Neutral customer sentiment
Call Quality Score
8/10Excellent
Sales Tracking